Incorporate Video Chat Into Your Business Process
Add the Human Element to Customer Interactions
Jell can easily integrate real-time video communications into your company’s business process. Our JellRTC SaaS platform can be tailored to reflect your company’s strategic sales, marketing, or customer service objectives. Customers prefer to engage using real-time video chat over plain text chat or email. Our solutions are perfect for:
- Providing Sales Staff with the ability to make lasting impressions using video chat. Jell’s video enabled virtual offices combined with Jell’s synchronized Presentation ShareBoard gives sales and support staff an easy to use, yet powerful direct communications channel.
- Allowing Customer Service personnel to establish a personal connection with customers using real-time video communications.
- Making all your customer contact personnel available from any locations. Jell’s services are perfect for today’s mobile workforce.
- Creating a unique high-touch personalized customer experience.
It’s easy to add the human element to all your customer interactions using our modular approach.
- Add real-time video to existing CRM applications.
- Provide easy video chat access to customer contact personnel directly from your website
- Provide customer contact personnel with a video enabled virtual waiting room.
- 100% Browser based High Def Video– No Downloads.
- You define the business process. Jell does the rest.
Engage Customers When it Matters
Our customer feed back surveys occur immediately after the interaction and are quick and easy. Use the survey results to determine how satisfied your customers are with specific personnel.
- Identify your best customer contact employees.
- Encourage employees to excel.
- Identify customer dissatisfaction early.
Contact Jell to learn how your company can use real-time video communications to add the human element to all your customer interactions.