Entries by JellVideo

Implementing a Video Chat System for Your Customer Success Team

Make Each Customer Interaction Matter Empowering a customer success team with an integrated video chat capability is a terrific way to generate customer loyalty while improving overall staff productivity.  Video chat adds the human element to customer interactions.  It makes customers feel that your company values their relationship by giving them the undivided attention of […]

Virtual Office Benefits

 Why You Need Your Own Virtual Office 38 percent of companies expect to stop providing devices to workers by 2016, according to a global survey of CIOs by Gartner, Inc.’s Executive Programs Regardless of whether you are a solo professional or are employed by a large organization, the complexity surrounding how, when, and where you […]

Scheduling a Video Chat With Joseph Karwat

      You can reach me via video chat by following these instructions: You will need a free JustKnock account.  See www.jellnet.com/JustKnock for registration information.  But basically you’ll need a webcam equipped computing device running Chrome, FireFox or Opera. I maintain virtual office hours Monday thru Thursday from 10am to 3pm PST (San Francisco). […]

The webRTC Tsunami is Coming

Within the next 18 months four major  tech industry innovations will converge to create a massive tsunami that will engulf traditional forms of real-time video communications.  This webRTC tsunami will reshape the telecommunications industry.  Firms that resist or fall off the wave will find it difficult to survive.   New firms that learn how to ride […]